Frequently Asked Questions

Is my payment information safe?

Completely. This website uses a 256-bit encrypted connection and two of the most commonly used secure payment systems: Stripe and PayPal. These payment processors are trusted by organisations such as Facebook, Twitter, and UNICEF. Our website does not store your payment card details.

Can I cancel any time?

Of course. I only want you paying for Premium if you absolutely find it valuable. You can cancel your subscription anytime by sending me a quick note at [email protected]. If you choose to cancel within 30 days of your Premium Membership upgrade, I will send you a full refund.

Is Jack’s Flight Club free to join?

Yup! Signing up to Jack’s Flight Club is free forever! You’ll receive cheap flight deals to your inbox for as long as you like! We also have a paid Premium membership option for those looking to get even more flight deals – you can read more about that below.

How many cheap flight alerts can I expect to receive?

It depends on how many I can unearth, but on average Premium Members can expect 25 to 40 deals per month from airports within the United Kingdom and Ireland.

Which airports will the Premium Membership cover?

I send alerts for cheap flights departing all airports in the United Kingdom and Ireland. If you’ve been a subscriber for more than a few days, you’ve probably seen alerts for an airport near you. Check out some of the recent deals listed above for examples.

I have to make travel plans months in advance, are these deals for me?

While I do sometimes find last minute deals, most of the deal alerts we send out are for fares 2-11 months out, so you’ll have plenty of time to get your ducks in a row before your trip comes around!

What is the Weekend Trips Email for European city-breaks?

This is a Premium Member feature. A few times each month, I scour the internet for cheap, convenient European city breaks from every possible airport. I do my best to find you the best value option taking into account bank holidays, ideal flight times, and other factors to make sure you get the most (and use up the least) of that precious holiday allotment.

These have been especially popular for those looking for a few extra holidays each year without having to ask the boss for time off 🙂

Can I book multiple tickets with one account?

Yup! We alert you when a deal comes up and tell you how to book it, but once you’re ready to book one, you’ll be doing so directly with an airline or an online booking site (such as Expedia) offering the fare. You’ll be able to book as many seats as you need 🙂

Do these fares get honoured?

The vast majority of the fares we find are just really, really good deals and honoured 100% of the time. On the occasion that we spot a mistake/error fare, we’ll let you know that there is a chance the airline may choose to refund your ticket within a few days of booking should they decide to not honour the fare. However, from our experience most mistake fares get honoured as well!

Still have a question?

If there is anything you are still unsure about, just send me a note at [email protected] and I’ll get back to you right away 🙂

How do you find such cheap fares?

My team and I spend hours daily searching through online airfare matrix systems and scouring all ends of the web for the absolute best flight deals out of the UK & Ireland. We continuously monitor fares to destinations all over the globe, watching for massive fare drops and pricing errors. Whenever an amazing deal becomes available, I make sure you’re the first to know about it.

Which UK & Ireland airports do the deals depart from?

I send alerts for cheap flights departing all airports in the United Kingdom and Ireland. If you’ve been a subscriber for more than a few days, you’ve probably seen alerts for an airport near you.

What destinations do you look after?

All of them! I’m on the lookout for absurdly cheap fares to all destinations worldwide, whether it’s a massive price-drop on flights to Los Angeles or a mispriced fare to a Santiago, Chile, I find it and let you know about it!

Do you cover short and long haul flights?

Yes, indeed. The big savings are in long-haul destinations, where my deals save members over £400 per ticket on average, however I’m always on the lookout for cheap fares to Europe and have a weekly ‘weekend-trips’ feature covering flights leaving from over 20 airports in the UK & Ireland.

What is Jack’s Flight Club Premium?

Joining Jack’s Flight Club is completely free and as a free member you’ll be receiving one to two of our ridiculously cheap deals each week. However we also offer a paid Premium Membership which gives access to ALL the deals (4x as many), plus a few other swanky perks like weekly ‘weekend trip’ alerts, and more. We have many thousands of members both on the free and premium levels, so no pressure to go either way!

Do you look at budget airlines as well?

I look everywhere! Naturally, most people (myself included) usually prefer to fly full-service so I look there first. However, if a budget airline is offering a spectacular deal on a weekend getaway to Prague, you’ll be hearing about it!

How many emails will I receive?

Premium Membership subscribers will receive 25-40 email alerts every month, depending on how many insanely cheap flights I unearth. I don’t take commissions for your clicks and am not affiliated with any airline or bookings agent, so I’ll only send you a deal when there is a genuinely fantastic fare. Free-level members receive 6-7 emails per month.

Jack, I just booked! How can I return the favour?

Thrilled to be of help! If you are enjoying the deals, I would love for you to share Jack’s Flight Club with your friends. We’re starting a cheap flights revolution here!

Oh and send us your amazing travel photos 😉

I’ve signed up but am not receiving emails – what gives?

The best way to make sure you receive my emails is by adding my email address ([email protected]) to your address book. Do that first, and then check if they’re hiding in your spam folder. If there’s still no sign, email me at [email protected] and we’ll sort it out together.

Can you help me with a specific booking?

I’d love to help – the thing is, our club has grown so big in such a short space of time that I simply can’t keep up with the mountain of requests flying in. All I can say is I constantly search for cheap flights all over the world, so keep an eye on your inbox and I’m sure your destination will come up!